Betting should be enjoyable entertainment — not a source of stress or financial harm. 10sbet provides the tools and information to help every Pakistani player stay in control.
10sbet takes responsible gaming seriously — not as a legal checkbox, but as a genuine obligation
At 10sbet, we believe that betting on cricket, playing live casino or spinning slots should be a form of entertainment — something you do with money set aside for leisure, in the same way you might go to a cinema in Lahore or watch a match at a café in Karachi. It should never be treated as a way to earn money, recover from financial difficulty or cope with stress.
The majority of our Pakistani players enjoy the platform entirely responsibly. But we also know that for a small number of people, gambling can become a problem — and when that happens, 10sbet wants to be part of the solution, not the cause. That is why we have built a comprehensive responsible gaming framework into the platform from the ground up, with tools that are genuinely accessible and easy to use.
This page explains the tools available to you, the warning signs to watch out for, how to activate self-exclusion on 10sbet, and what to do if you need external support. We encourage every user — whether they feel they have a problem or not — to read through this page and be aware of the resources available.
All tools are available directly from your account settings — no support ticket required
Set a daily, weekly or monthly deposit cap in Pakistani Rupees. Once the limit is reached, no further deposits are accepted until the period resets. Reductions take effect immediately; increases require a 7-day cooling-off period.
Cap the total amount you can lose within a defined period. When the loss limit is hit on 10sbet, your account is temporarily locked from further wagering until the period expires — protecting you from spiralling losses in a single session.
Set a maximum session duration. When your time is up, 10sbet displays a notification and logs you out automatically. Particularly useful for players on mobile during late-night sessions — a common pattern among younger Pakistani bettors.
Take a short break from 10sbet without fully closing your account. Choose a cooling-off period of 24 hours, 7 days or 30 days. During this period, you cannot log in, deposit or place bets — giving you space to reassess.
Permanently or long-term exclude yourself from the 10sbet platform. Choose durations of 6 months, 1 year, 5 years or permanent exclusion. During self-exclusion, your account is fully locked and no marketing is sent to you.
Enable periodic pop-up reminders showing how long you have been playing and how much you have wagered in the current session on 10sbet. A simple but effective tool for maintaining awareness of your activity in real time.
Recognising the signs early is the first step to regaining control
Problem gambling affects people from all backgrounds. It can develop gradually and is often difficult to recognise in yourself. The following are common warning signs. If several of these apply to you, it may be time to use the 10sbet self-exclusion tool or speak to a professional support service.
Betting more than you planned. You start a session with a budget in mind but consistently end up spending more than you intended on 10sbet.
Chasing losses. After losing, you continue betting to try to win back what you have lost, rather than accepting the loss and stopping.
Gambling with essential money. Using funds needed for rent, utility bills, food or other household expenses in Lahore, Karachi or elsewhere for betting purposes.
Hiding your gambling activity. Feeling the need to conceal how much time or money you spend on 10sbet from family or close friends.
Gambling to escape problems. Using betting as a way to cope with stress, anxiety, financial difficulty or relationship problems rather than as entertainment.
Unable to stop when losing. Finding it genuinely difficult to log out of 10sbet and walk away, even when you know you should.
Step-by-step guide — takes less than two minutes
Log in to your 10sbet accountVisit 10sbet and sign in to your registered account using your mobile number and password.
Open Account SettingsTap the profile icon at the top right of the screen. Select "Account Settings" from the drop-down menu.
Navigate to Responsible GamingInside Account Settings, select the "Responsible Gaming" tab — it is clearly labelled and accessible in two taps on mobile.
Choose your exclusion typeSelect from Cooling-Off (24h, 7d, 30d) or Self-Exclusion (6 months, 1 year, 5 years, permanent). Read the explanation of each option carefully.
Confirm your decision10sbet will ask you to confirm via a verification step. Once confirmed, the exclusion takes effect immediately. You will receive a confirmation message.
Need help?If you encounter any difficulty activating self-exclusion, contact the 10sbet support team directly via live chat. Support is available 24/7 and will action your request without delay.
Ask yourself these questions honestly. If you answer "yes" to several of them, it may be time to step back and use one of the responsible gaming tools available on your 10sbet account.
Remember: reaching out for help is a sign of strength, not weakness. Many people in Pakistan and around the world have successfully managed gambling habits with the right support in place. 10sbet is committed to making that support as easy to access as possible.
Do you spend more time or money on 10sbet than you originally planned when you first sat down to bet?
Have you borrowed money or sold belongings to fund your gambling activity?
Do you find it difficult to concentrate on work, studies or family responsibilities because you are thinking about betting?
Have you argued with family members or close friends about the amount of time or money you spend gambling on 10sbet or any other platform?
Do you continue betting to try to win back money you have already lost, rather than stopping and accepting the loss?
Do you feel restless, irritable or anxious when you try to reduce or stop your gambling activity?
If you answered yes to two or more questions, we strongly encourage you to activate a deposit limit or cooling-off period in your 10sbet account settings today.
No exceptions — the 10sbet platform is for adults only
10sbet enforces a strict minimum age requirement of 18 years for all users. This is non-negotiable. Anyone under 18 is prohibited from creating an account, making a deposit or placing a bet on the 10sbet platform under any circumstances.
At the KYC verification stage — which is mandatory before any withdrawal is processed — users are required to submit a valid CNIC. If the date of birth shown on the CNIC indicates the account holder is under 18, the account is permanently suspended and any balance is withheld pending review. There are no exceptions.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing betting platforms. If you suspect that a minor in your household has created a 10sbet account, contact our support team immediately. We will act promptly to close the account and address the situation.
You are not alone — support is available
If you are concerned about your own gambling habits or those of someone you care about, 10sbet encourages you to reach out to professional responsible gaming support services. These organisations provide confidential counselling, self-assessment tools and practical guidance for people experiencing gambling-related difficulties.
The 10sbet responsible gaming tools — deposit limits, cooling-off, self-exclusion — are available 24/7 in your account settings and can be activated in under two minutes. Using them is entirely your decision and will not result in your account being penalised in any way.
10sbet Support (Responsible Gaming requests):
Live Chat: Available 24/7 via the platform
Email: [email protected]
All responsible gaming requests submitted via live chat or email are treated as priority and addressed by a dedicated team member, not a bot. Your request is confidential.
Activate deposit limits, session timers or self-exclusion directly from your 10sbet account settings — no forms, no waiting. 18+ only. Play responsibly.
18+ · Gambling can be addictive · Play Responsibly · PKR · JazzCash · Easypaisa